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Culture

Why surveys are failing you and your organization

Globally, employee engagement was recently reported at an abysmal 15%. With a number that low, it comes as no surprise that organizations are making significant attempts at improving employee engagement. Surveys are the tool most commonly used by leadership to engage employees and measure workplace conditions. But what if the surveys used to understand engagement actually stifle it? Here are a few reasons why surveys are actually doing more harm than good.

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Culture

TED talk: What you don't know about questions

Questions have the power to connect us, and they also have the power to separate us. In my recent TED talk, I explain why the key to successful communication is not about asking better questions, but instead about achieving a better balance of questioning and answering.

In the talk, I cover how:

  • NOT asking questions has brought me closer to my teenage son
  • A question from a co-worker did more to adjust my behavior than any instructions from a manager could ever have
  • Questions have the power to change the world

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Culture

Warning for leaders: 5 situations where it’s better not to ask

It's good to be good at asking questions. Also as a leader. But good management is also very much about when NOT to ask questions. The following are examples of five situations where you should carefully consider your questions.

Many leaders use questions to disguise their own power. Using questions in situations where the intention is to provide feedback will either play out as manipulation or turn into a responsibility game. If, as a leader, you try to convince yourself that you are "just asking” a question, when both you and the employee know very well that there is a “right answer", then you have actually abdicated your managerial responsibility.

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Culture

12 dos and don'ts: How to know what employees actually talk about

Knowing what employees actually talk about sounds like a simple task. It is not. When managers and consultants show up, the conversation changes.

But there are some simple dos and don'ts to remember when you want to know what's on peoples' minds at work. And once you know what gets talked about and how it is discussed, you have a much better chance at being an effective change leader.

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Culture

Why a quest is the right metaphor for change

When talking about change at work, we often speak about the journey - getting from A to B. It makes the concept appear as a linear process with only the end destination in mind.

In reality, implementing change in organizations is not a cookie-cutter linear process. Therefore, it is more helpful to think of the change process as a quest.

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Culture

3 ways to leverage employee experience

The past 15 years, I have had the great pleasure of talking to a lot of people about employee engagement, cross-functional change, organizational development, strategy implementation and company culture.

I have talked to people from all kinds of organizations, and with researchers from all kinds of scientific disciplines.

And now — thanks to the reactions I get when I tell people about Qvest — I have finally realized what the problem is with the way things are done in the majority of companies across the world.

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Culture

The three building blocks of Project Intelligence

The Qvest Project Success Grid is set up to let you map the project intelligence for a given project. For that purpose, the grid is divided into three sections. In each section, you will find three feature cards. When you click on each feature card, you can explore the data further.

Stakeholder commitment is a prerequisite for project success

The first section of the Project Success Grid is called Commitment. 

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